22. 8. 2024
The State Institute for Drug Control advises applicants/payers using the eApplication Payment Portal (eVAR), that the payment portal will be operational for the submission of applications until 28.8.2024.
After joining the system of central registration of fees, the method of payment of administrative fees for administrative proceedings and acts of the state institute will be available from September 1 through the eKolok payment system operated by Slovenská pošta a.s. (Slovak Post). More information about the service, as well as a more detailed description of the recommended payment options can be found HERE.
The applicant purchases an eKolok, which he/she attaches to the application / submission. eKolok is purchased via a Payment Terminal (kiosk), which is located mainly at the workplaces of state offices, at the counter of selected branches of the Slovak Post, via the mobile application eKolok (Android or iOS) or via the website.
The second option is to pay the administrative fee on the basis of a Payment Instruction. The latter is issued by ŠÚKL only after receipt of the application based on the scope of services. The Payment Instruction can be paid by bank transfer with the payment details provided or by scanning the QR code according to the PAY by square standard. It is also possible to scan the QR code and pay for the prescription via a kiosk or the eKolok mobile app. The eKolok web app can also be used for payment. When paying the Payment Instruction by bank transfer, care must be taken to ensure that the IBAN and variable symbol are filled in correctly.
The recommended method of payment for each fee is listed in the fee table, which can be found HERE.
The State Institute for Drug Control also informs that in the case of the paid administrative fee, the payment will be returned to the account from which it was paid, if the payment is not credited to the generated variable symbol (VS) on 28.8.2024.
From 28.8.2024 it will not be possible to submit a new application via the eApplication portal, to generate a new variable symbol, the paid fee will no longer be credited due to the timeframe between banks and processing at ŠÚKL.
From September 1, only the account number of the Slovak Post will be valid. For each payment, we recommend checking the payment details, which are indicated in the Payment Instruction with the specific variable symbol.
Frequently asked questions
- What should I do if I have paid the administration fee to the eVAR account after 1.9.2024?
- That payment will be recorded as an erroneous payment and returned to the applicant to the account from which it was sent. The applicant must pay the correct fee into the correct account.
- What should I do if I have paid the variable symbol (VS) administration fee in eVAR and the application will not be submitted?
- The refund of the administrative fee must be requested by the applicant. More information can be found here.
- What should I do, if I have already registered a new application in the eVAR system, have been assigned a variable symbol, but it‘s not scheduled to submit the application until September?
- We will accept eVAR payments until 28.8.2024. By this date, the payment must be credited to the account of ŠÚKL. If you have already made the payment, ŠÚKL will accept claims submitted by 15.9.2024. If this applies to you, please inform us by e-mail to danka.rochovska@sukl.sk
- What should I do if I have paid an administration fee in an amount lower than the amount indicated in the Payment Instruction for the variable symbol (VS) in the eVAR (arrears)?
- The applicant will be asked to remit the administrative fee to the same variable symbol (VS) in eVAR by 28.8.2024 and after 1.9.2024 a Payment Instruction will be sent to him/her.
- What should I do if I need to pay an administration fee after updating my application?
- The partial payment will be assigned to the claim to the same Variable Symbol (VS) in eVAR by 28.8.2024 and a Payment Instruction will be sent to the applicant after 1.9.2024.
- We need to register a new account number in the accounting system for payment. What account number will be included in the Payment Instruction after 1.9.2024?
- After 1.9.2024 applicants will send payments to the account of the Slovak Post - SK83 6500 0000 0000 2054 5788, SWIFT POBNSKBA . When making the payment, it is necessary to wait for the Payment Instruction, on which the account number and E2E reference will be indicated. We strongly recommend checking the payment details on each Payment Instruction.
- What should I do if we have paid the administration fee to an account other than the one indicated in the Payment Instruction, or if we have used the wrong variable symbol?
- The operator of the eKolok service is Slovenská pošta a.s. (Slovak post), which means that it also administers the agenda of the payments themselves. In case you have sent a payment with incorrect data, please contact Slovak Post (ekolky@slposta.sk, or call +421 48 437 87 77).
- What should we do if we have paid an administration fee that is higher or lower than the amount stated in the Payment Instruction?
- The above applies - if you have sent your payment with incorrect details, please contact the Slovak Post (ekolky@slposta.sk, or call +421 48 437 87 77). In the event of underpayment, we will record the Payment Instruction as unpaid until the full amount has been paid.
